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Violence in the Workplace

500.450 VIOLENCE IN THE WORKPLACE POLICY

加拿大28谷学院致力于提供一个安全,健康的工作场所 是否尽可能不受恐吓、暴力威胁或暴力行为的影响.

恐吓:对另一个人的故意行为,导致另一个人 reasonably fear for his/her safety or the safety of others.

暴力威胁:威胁对他人造成身体伤害的故意行为 or damage to the property of another.

暴力行为:故意对他人造成身体伤害的行为,无论伤害多么轻微 person or damage to the property of another.

学院禁止恐吓行为以及实际或威胁的暴力行为 针对同事,学生,访客,或任何其他在校园的人 或者在工作中与大学员工有过接触. The prohibited 行为包括干扰个人合法行动权利的行为, 或者表达,扰乱工作场所,学术环境或大学的能力 to provide service to the public.

恐吓、暴力或威胁行为可以包括口头或书面的身体行为 声明、骚扰邮件、骚扰电话、手势和表情 or behaviors such as stalking.

从事恐吓、威胁或暴力行为的员工可能会被解雇 从处所,并可能受到解雇或其他纪律处分,逮捕 and/or criminal prosecution. Students committing such behaviors on college property 会受到学生手册中所述的纪律处分吗. Visitors 在学校财产上做出这样的行为可能会被禁止进入校园,并构成犯罪 charges may be filed.

工作场所的暴力包括侵入工作场所的关系暴力, 危及关系中的一方或工作场所中的其他人. Relationship 暴力是指家庭在身体、性和/或心理上的虐待行为 成员或约会伙伴用来建立和维持对另一个人的控制.

此政策适用于所有加拿大28谷学院物业和工作地点 包括办公室、教室、工作地点、车辆和现场地点.

The college has established an accompanying procedure, 1500.450, which college employees 必须遵循报告工作场所的暴力事件,还是报告担忧 about situations that could become violent. These procedures have been created to ensure that incidents receive an appropriate and timely response.

Supersedes 2.P.72
Moved from old manual and approved by the board of trustees
11年12月13日,总统内阁完全修改并批准
Approved by the board of trustees: 2/15/12
Last reviewed: 5/13/23
Policy contact: Human Resources

Related policies and procedures
1500.450 Violence in the Workplace Procedure

1500.450 VIOLENCE IN THE WORKPLACE PROCEDURE

工作场所的安全保障需要每一位员工的配合. Any 加拿大28谷学院(WVC)员工,作为嫌疑人的主体或证人 强烈鼓励举报违反工作场所暴力政策的行为 将违规行为提交给非违规方的下一级主管. 任何紧急情况,察觉到的紧急情况,或涉嫌犯罪行为应立即 reported to law enforcement.

A. REPORTING URGENT OR DIRECT THREATS

举报有实际暴力行为的紧急或直接威胁 看来很可能会发生暴力行为,比如口角 that appears to be escalating.

Step 1: 拨打911(紧急情况/执法机构)和6911(校园安全).

Step 2: Once you are safe, alert your supervisor to the situation.

Step 3: 员工将尽快填写事故报告表并提交 it to the vice president of administrative services.

B. REPORTING EMERGING OR POTENTIAL THREATS

报告一个正在出现的或潜在的威胁,你认为这种情况有可能发生 因为表现出一种或多种暴力而随着时间的推移变得暴力 warning signs (also see Section D below).

Step 1: 如果这是一个紧急的问题,你觉得不安全,请拨打6911报警 your supervisor to the situation.

Step 2: 如果这不是一个急迫的问题,提醒你的主管,你的主管会的。 根据威胁的严重程度,拨打校园保安(6911)和当地 执法机构(911)和/或对指控展开调查. 主管也会尽快通知任何受到威胁影响的员工 after notification that a threat has been made.

Step 3: 主管将尽快填写事故报告表并提交 it to the vice president of administrative services. The supervisor may also request that you complete an incident report form.

C. SUPERVISORS OF SOMEONE WHO FEELS THREATENED

Step 1: Alert the next in-line supervisor. Keep information the employee has shared confidential, except for the reporting requirements above.

Step 2: Encourage the individual to seek additional assistance. Provide the employee with 大学辅导员、人力资源或其他适当资源的电话号码, and give the employee a private place to make the phone call.

D. WARNING SIGNS

没有确切的方法来预测一个人何时会变得暴力. One or more 在一个人变得暴力之前可能会出现这些警告信号,但是他们 不一定表明一个人会变得暴力. A display of these 这些迹象应该引起人们的关注,因为它们通常是由经历的人表现出来的 problems.

  1. 口头的、非语言的或书面的威胁——或恐吓,明示的或微妙的.
  2. 对武器和/或暴力行为着迷——隐藏携带武器.
  3. Expression of a plan to hurt self/others.
  4. 感到受迫害,表示不信任,尤其是对管理层.
  5. Fear reaction to employee among coworkers/clients.
  6. 对家庭、经济或个人问题极度绝望的表达.
  7. Frequent interpersonal conflicts.
  8. Unable to take criticism of job performance.
  9. Displays of unwarranted anger.
  10. 道德正义——相信组织没有遵守其规则.
  11. Violence toward inanimate objects.
  12. Sabotaging projects, computer programs or equipment.
  13. Holding a grudge against a specific person; verbalizing a hope that something will happen to him/her.

强烈建议那些看到这些警告信号的人通知他们的主管. 鼓励经理和主管与他们的下一位直属主管协商, 大学辅导员或人力资源部门试图防止出现困难局面 from escalating into violence.

另一种类型的职场暴力可能发生在一个人变得浪漫的时候 迷恋一个没有回报你浪漫感觉的人. The obsession 是不理性的,主体对受害者试图设定的限制没有反应 or to end the attachment. Obsessed individuals may be a threat to the safety of the individual with whom they are obsessed. Anyone who believes they are being stalked 或者是强迫性依恋的对象应该报警.

E. STRATEGIES TO DE-ESCALATE THREATENING BEHAVIOR

下面的冲突解决策略可能有助于缓和局势 当个人表现出威胁或恐吓行为时:

  1. Project calmness, move and speak slowly, quietly and confidently.
  2. Encourage the person to talk; listen closely and patiently.
  3. Maintain a relaxed but attentive posture.
  4. 站在对方的角度,而不是正对着对方.
  5. 安排好你的紧急通道不被封锁.
  6. Acknowledge the person’s feelings.
  7. 要求一些小的、具体的帮助,比如让对方搬到一个更安静的地方, or to move outside.
  8. 使用延迟策略让对方有时间冷静下来,比如请对方喝一杯 of water (in a paper, light plastic or Styrofoam cup).
  9. Point out choices, break big problems into smaller ones.
  10. Avoid sudden movements and maintain 3-6 foot distance.
  11. Call the police and campus security when it is safe to do so.

F. ORDERS FOR VICTIM PROTECTION

保护受害者的命令包括以下类型的法院命令:

  1. Protection order.
  2. No contact order.
  3. Restraining order.
  4. Anti-harassment order.

任何申请了受害者保护令并把学校作为住所的人, school or workplace or other protected area will:

Step 1: 立即将命令副本交给校园保安和副校长 并讨论了行政服务订单的具体细节.

Step 2: Alert their supervisor regarding the order for victim protection.

如学院认为有必要,书面通知限制进入学院 campus may be issued to the perpetrator. When it is necessary for an individual who 已被限制离开校园进入学院财产,学院会通知吗 受影响员工的存在,以及受到限制的个人 will be accompanied by a college staff member while on campus. In the event that an 被限制进入的个人无权进入校园和学院 应立即通知校园安全及当地执法机构.

G. RESPONSIBILITIES

  1. Employee Responsibilities
    所有WVC员工都必须遵守工作场所暴力政策. 协助和配合是每一位华威员工的责任 workplace as safe and secure as possible.
    1. 任何涉及恐吓和/或威胁的行为或“笑话”都是不合适的 and will be taken seriously.
    2. 强烈鼓励员工举报任何察觉到的违反暴力行为 在工作场所的政策给他们的下一级主管谁不是当事人 violation. 任何员工不得受到批评、报复、报复或纪律处分 善意举报恐吓、威胁或暴力行为的行为.
    3. 遭受或目击可能的暴力侵害的雇员 在工作场所,管理人员可能会要求政策来记录他们的经验 或观察,以方便处理的情况.
    4. 雇员必须向他们的主管报告受害者保护命令 campus security when those orders affect the workplace.
  2. Supervisor/Management Responsibilities
    所有WVC主管/管理人员都必须遵守暴力行为 工作场所的政策,并确保他们管理的人都知道和负责 for adhering to the policy.

主管在确保WVC安全可靠的工作环境方面起着至关重要的作用 通过适当的培训减少员工工作场所暴力的可能性 持续使用健全的监管措施并及时进行纠正 action when necessary. Adherence to WVC policies, procedures, workplace rules and 规章制度,员工表现问题的文件,适当的培训 在识别早期预警信号,适当的工作场所行为,和/或冲突 决议将大大有助于预防潜在的工作场所暴力.

围绕员工职场暴力的问题可能很复杂,也很难解决 assess. 因此,鼓励主管咨询可用的WVC资源 包括,但不限于,校园保安,人力资源工作人员,和咨询 services. 与这些资源协商将大大有助于确定干预措施 可以减少或避免潜在暴力局势的策略. Such intervention(s) may include:

  1. 监督行动,以解决绩效问题和不当行为.
  2. Corrective action or dismissal.
  3. 通过现有的转介服务提供专业的员工咨询.
  4. 医疗和/或心理评估,以确定是否适合履行职责.
    所有监督员都有责任报告他们的调查结果 把涉嫌违反工作场所暴力政策的人交给他们的下一个下属 并咨询他们的下一个加拿大28开奖主管,校园辅导员,人类 资源或其他资源,关于潜在的员工工作场所暴力情况 as appropriate.

主管应记录所有违反工作场所暴力政策的行为 in order that appropriate corrective action can be administered.

主管/管理人员将在认为适当的情况下跟进执法工作.

H. TRAINING AND OTHER RESOURCES

学院将在入职培训期间与每位员工讨论学院的政策 关于工作场所暴力的程序以及学院的程序 harassment and discrimination complaints. The college will keep employees informed about workplace violence through ongoing training.

Supersedes 2.A.72
Effective 6/26/96
经总统内阁修改批准:7/8/1,11/12/13
Presented to the board of trustees: 10/17/07, 1/18/12
Last reviewed: 5/20/23
Procedure contact: Human Resources

Related policies, procedures and resources
500.450 Violence in the Workplace Policy
1000.350 Complaint Procedure for Discrimination and Harassment
Workplace Violence Checklist